Registering electricity when moving – how it works

Why report?

Why it’s worth registering early

When moving in and out, tenants and private property owners must register and deregister the electricity themselves.

You are BKW's contractual partner if you purchase electricity. This means registration or deregistration is handled directly by you – not by the property management company or landlord. Notify us of your move in good time so that the meter reading can be recorded correctly and your final invoice prepared properly.

01

Save time

Registering electricity for your new flat or house can be done online in just a few steps. You enter your details once, and we take care of the rest.

02

Save money

With the correct electricity registration and deregistration, you will receive a final bill for your old address. Costs incurred after your move will not be charged to you.

03

Save your nerves

The tariff at your new address may differ from your previous one. After registration, you will find out which tariff applies to you.

Moving notification

Why you and not your landlord?

What many people don’t know: when moving home, tenants and private owners must deregister and register their electricity themselves. This is neither the responsibility of a property management company nor of the landlord.

The reason: You receive the electricity and are therefore the direct contractual party of BKW. The electricity contract is not automatically transferred when you move.

Step by step

How to register your move with BKW

After your online notification, BKW processes the information and, in the event of a move-out, prepares the final bill.

Please report your move-in or move-out no later than 10 days before the date if possible. In the event of a move-out, the meter reading will be taken when the keys are handed over at the end of the tenancy agreement.

Two people at a mountain lake with a forest and rocky peaks in the background

When tenants move in, they are responsible for registering the electricity themselves. The contract is not transferred automatically, and the landlord or property management company does not register the electricity on their behalf when they move. If no notification is submitted, the existing contract will continue to run. The costs will continue to be charged to the person last registered. A subsequent reallocation of the costs to tenants is possible, but this will incur additional costs. Tip: When handing over the apartment, actively remind your tenants that they must register the electricity in their own name. This protects both parties from unexpected costs.

Registration, deregistration or change of registration

The different types of moving

Answers on deadlines, responsibilities, electricity product and final invoice.

Registration in BKW’s supply area

You are moving into an apartment in BKW’s supply area for the first time. By registering, you open the electricity supply at your new address. The tariff is based on your new place of residence.

Report move-in

Move within the BKW supply area

The moving notification terminates the electricity supply at the old address and forms the basis for your final invoice.

Report a move

Excerpt from the BKW supply area

You are already a BKW customer and are moving away from the supply area. Deregistration ends the electricity supply at the old address.

Report move-out

Further changes

Are you already a customer and would like to notify us of a change to the correspondence contact, a name change, a death or similar?

To the Customer Centre

Urban neighbourhood by the river with tall residential buildings and a sunset in the background

Please have the following information ready for your report:

Download

So nothing gets forgotten during your move

Moving home involves many tasks at once. In addition to registering your electricity, there are changes of address, visits to authorities and handover appointments to coordinate. To help you keep track of everything, BKW has put together a moving checklist.

Checklist: Moving without worries (PDF, 332 kB)

Download

FAQ

Frequently asked questions about moving home and registering for electricity

If your question has not been answered, BKW Customer Support will be happy to help you further.