Understanding electricity

All the key information about tariffs and billing

Find out how your costs are made up, which tariffs apply and which billing model suits your type of meter.

01**Electricity bill explained**What do energy tariff, grid usage, charges and metering tariff mean? We explain each item.02**Tariffs at a glance**Find the currently valid electricity tariffs for residential and commercial customers as well as large and industrial customers in basic supply.03**Billing models**This is how your electricity bill differs depending on the type of meter (with or without a smart meter).

Classifying electricity costs

**Is your electricity bill higher than expected?**

The electricity bill is best explained by looking at the individual items.

We show you which components are independent of consumption and where you can make a difference.

**Do you have questions about your electricity bill?**

Development of electricity costs

**Fixed costs and what you can control yourself**

A large part of your electricity bill cannot be directly influenced. This fixed share is increasing. A comparison with the previous year’s bill explains which costs have risen.

You can find the year-on-year comparison directly in your annual bill or in your customer account.

Your influence 01**What you can influence yourself**The energy tariff and your consumption are the only items you can directly influence. Those who consume less pay less.Fixed costs 02**What is (legally) regulated**Grid usage, levies and metering tariffs are set by the authorities or are fixed. They change independently of your consumption.

To customer account

Interim and annual invoiceConventional meterYou will receive three instalment invoices per year and one annual invoice. The instalment payments are based on estimates or on your consumption from the previous year. The annual invoice balances out the difference.Billing based on consumptionSmart MeterWith a smart electricity meter, your consumption is continuously recorded. Billing is based on your actual consumption.

FAQ

**Frequently asked questions about the electricity bill**

**Understand at a glance how your bill is made up.**

Here you will find explanations of tariffs, metering costs, payment options and digital billing.